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Havells the Untold Story of Qimat Rai Gupta

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Item Code: NAL576
Author: Anil Ray Gupta
Publisher: Penguin Books India Pvt. Ltd.
Language: English
Edition: 2016
ISBN: 9780670088812
Pages: 296 (14 Color and 8 B/W Illustrations)
Cover: Hardcover
Other Details 9.0 inch x 6.0 inch
Weight 420 gm
Fully insured
Fully insured
Shipped to 153 countries
Shipped to 153 countries
More than 1M+ customers worldwide
More than 1M+ customers worldwide
100% Made in India
100% Made in India
23 years in business
23 years in business
Book Description
About the Book

From beginning his career as a small trader in Delhi to building Havells, the largest Indian electrical goods company, Qimat Rai Gupta’s story makes for an inspiring read. Told rivetingly by his son Anil Rai Gupta, this is the account of how QRG, as he was fondly known, poverty, ill heath, ill health, competition, corruption and bureaucracy to turn his dreams into reality.

Havells faced stiff competition from companies that couldn’t tolerate a modest trader challenging them. Despite legal battles, family feuds and severe shortage of funds, QRG never gave up.

During his last years, Havells acquired German giants Sylvania, which was twice its size. When Sylvania’s losses pushed Havells to the bring QRG fearlessly decided to keep the company, It was under his mentorship that Anil Rai Gupta, present chairman of Havells, turned Sylvania around. In this candid biography, Anil gives you an inside view into his father’s life and shows how, with hard work, faith and determination, QRG shaped his destiny.

About the Author

Anil Rai Gupta is the chairman and managing director of Havells India Ltd. He joined Havells in 1992 and rose through the ranks under the tutelage of his father, Qimat Rai Gupta. Anil led the acquisition of German lightings- system company Sylvania in 2007, and was also instrumental in its turnaround after the economic meltdown of 2008. He studied economics at Shri Ram College of Commerce, University of Delhi, and has an MBA from Wake Forest University, North Carolina, USA. Anil lives in Delhi with his mother, Vinod Gupta, wife, Sangeeta, and children, Aradhana and Abhinav.


Sometime in November 2014, I moved into the corner office at QRG Towers-a large office complex located near the expressway that runs from Noida to Greater Noida. The office was big and could comfortably accommodate over ten people. Until recently, the occupant of this room was my father, Qimat Rai Gupta, chairman and managing director of Havells and chairman of Sylvania. He was Bhaisahib to older employees and QRG to the rest of the world.

He had recently passed away after a brief illness. It was now my job to helm the business he had built from scratch. We had operations across continents and products across various categories, including electrical goods-consumer durables, switchgear, cable and wires, and lighting and fixtures. Then there were business associates, employees, vendors, dealers, bankers and investors to manage.

As I sat on the swivel chair behind the heavy wooden desk and looked over the busy highway to Greater Noida, memories of QRG’s extraordinary life and sterling character flashed through my mind. I had very big shoes to fill.

He was not trained as an engineer but was a master in human engineering. He had no MBA degree but he knew what it took for a business to succeed. He may not have been a numerical wizard but he was one of the best wealth creators I have known. He may not have understood the whims and fancies of the stock market but he sure knew how to take care of shareholders.

Born into a household of modest means, QRG left his family with a net worth of $2 billion. Yet, he always remained humble and grounded. He could have afforded all the luxuries money can but chose to live simply. Our house was comfortable, never ostentatious. His cars were never extravagant. It was almost as if he knew that fortune can be fickle. That is why he chose to stay away from the limelight, and always focused on the job at hand.

QRG was not highly educated but his sharp and incisive intellect was second to no one’s. He was not beholden to any guru and seldom found time for management books, yet he understood the value of brands, carried out several financial innovations made stellar strategic acquisitions. He never took notes at meetings but could rattle off all the details without missing a single fact. Business, he often used to say, is done with conviction and not with a calculator.

He conducted business the old-fashioned way-with trust and empowerment. He detested corruption and unfair trade practices. He was flexible in his approach and was always open to new ideas. He had a childlike enthusiasm for innovation. Not once did he let his ego the better of his business instincts.

Perhaps QRG’s greatest skill was in man-managements. There was some innate wisdom that gave him great insights into human behaviour. He was fond films and soaps, and the morning after watching them, he would relate those stories to management practices.

His enthusiasm and confidence were contagious. Once, Naresh Gupta, his younger sister Sarla’s husband, came with an acquaintance who wanted to start a business. QRG promised to help, only if Nareshji would also take the plunge. The meeting had a profound effect on Nareshji-both he and his friend quit their jobs and became business partners in on time!

To the world outside, he embodied every quality Dale Carnegie recommended in his path-breaking 1936 book, How to Win Friends and Influence People. He was lavish in his praise and slow to blame. Even if he did not like a person-and his instincts were mostly correct-he wouldn’t be rude to him. ‘What do I gain by being blunt with him?’ he would ask. ‘Criticism is futile’.

His empathy for the weak was evident. One his fiftieth wedding anniversary, he got fifty poor couples married-without any pomp or show. Human values were important for him. QRG would often tell our engineers to be ‘good human engineers’.


1Introduction: Business with Conviction and Empathy1
2Get Me a Japanese Memsahib25
3Baby Steps in Business31
4The Trader from Bhagirath Palace41
5The Calcutta Connection53
6Buying Havells65
7Lesson from Kanpur81
8A Well-oiled Channel91
9Sibling Rivalry99
10Shah Bina Pat Nahi109
11Change of Guard121
12Rebooting Havells131
13Jallandhar King147
14Nothing but the Best161
15The Sylvania Files183
16CEO Has to Go197
17Tough Talk211
18Securing the Homeland223
19Brand Sutra231
20Fans Forever249
21Deal-making from the ICU265
22Epilogue: The Legend Lives On...275

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